Refund policy

QIARE Return & Exchange Policy

At QIARE, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Eligibility for Returns

  • Returns are accepted within 7 days of delivery.

  • Products must be unused, unopened, and in their original packaging.

  • For hygiene and safety reasons, opened or used skincare products cannot be returned.

Damaged / Defective Products

If your order arrives damaged, leaked, or defective, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or issue a refund.

Non-Returnable Items

  • Used or opened products

  • Products purchased on sale or during promotional campaigns

  • Gift cards or free items received in promotions

Refund Process

  • Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

  • If approved, refunds will be processed to your original payment method within 7–10 business days.

How to Initiate a Return

  1. Email us at support@qiare.store with your order number and reason for return.

  2. Our team will guide you through the process and provide the return shipping details.

  3. Customers are responsible for the return shipping cost, unless the product was damaged/defective.

Exchange Policy

We currently do not offer direct product exchanges. If you’d like a different product, please initiate a return and place a new order.

📌 Note: QIARE reserves the right to refuse returns that do not meet the above conditions.

 

 

 QIARE Cancellation Policy

At QIARE, we value your trust and want to make your shopping experience smooth and transparent. This Cancellation Policy explains how order cancellations work on our website qiare.store.

 1. Order Cancellations (Before Shipment)

  • Orders can be cancelled within 12 hours of purchase if they have not yet been processed or shipped.

  • To request cancellation, please email us at support@qiare.store with your order number.

  • If the order has already been packed or dispatched, cancellation will not be possible.

 2. After Shipment

  • Once an order has been shipped, it cannot be cancelled.

  • You may still be eligible for a return or exchange under our Return & Refund Policy (if applicable).

3. Refunds for Cancelled Orders

  • Approved cancellations (before shipment) will be refunded to your original payment method.

  • Refunds are usually processed within 7–10 business days, depending on your bank or payment provider.

 4. Exceptions

We reserve the right to refuse cancellation requests if:

  • The order has already been shipped.

  • The cancellation request was made after the 12-hour window.

  • The order was placed during a sale or promotional event (such orders may not be eligible for cancellation).

 5. Need Help?

If you need to cancel your order, please contact us as soon as possible at:

📧 support@qiare.store
📞 +923239516432

We’ll do our best to assist you promptly.